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Postby corky15081311 » Thu Nov 15, 2007 8:04 pm

Hello can anyone help me
Two weeks ago I had a bump in my car, I damaged my radiator and I also dented the other cars right wing I got out of my car and asked the driver of the other car if he was ok, I admitted to the other driver that it was my fault and give him my address and phone number and also my car details.
I told the driver that I had ten years no clam’s bonus and asked him if I could just pay for the damage and not go though the insurance as I didn’t want to lose my no clams, and he agreed
We than went are separate ways and he said that he would be in touch with me once he had a price for the damage. He phoned me the same night at about eight o’clock and said that he had been advised to go through the insurance company’s. I agreed because there was not much more I could do.
I contacted my insurance company the next day to inform them about the accident and to see what steps I need to take, I was informed by there customer service department that I was no longer insured as I had missed two of my payments I argued back saying that I hadn’t been informed but she insisted that a few letters had been sent out informing me and there was nothing they could do as I was not insured, this was two weeks ago and I have just heard from the other drivers insurance asking me to give my insurance details and I told them I would ring them back.
I have gone and got myself insured again with a different company but I don’t know what to tell the other drivers insurance company

Please can anyone help as I don’t know what to do next?
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Postby Xpose soph 07 » Fri Nov 16, 2007 10:40 am

If they had sent you some letters you would have got them!!!

My insurance company sent them thru recorded delivery so they made sure I got them and I actually pysically signed for them, I didnt realise my payments hadnt gone thru either and when I read the letter it sed I had ten days so I quickly sorted it!

Have you asked them which date they sent it on or how they sent it? If you can get proof that you hadnt actually recieved a letter then its their fault not yours?
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Postby Bel Bel » Fri Nov 16, 2007 12:41 pm

go to the citizens advice immediately
take all your previous insurance documents and letter from the company including any details of payment plans
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Postby brfc » Sun Nov 25, 2007 2:04 am

yes i agree with bel bel you need legal advice go too the citizens advice with this.
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